You can return items within 14 days of delivery for a full refund. Cost of shipping for returns will be at the customers expense, unless the product was damaged upon delivery-- in which case we will reimburse up to $9.95 of the cost to return the item.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All items are shipped via USPS. We charge a flat shipping rate of $9.95 per order, if within the US. International shipping is not currently available.